Car Rental Terms

Transparent terms with no hidden fees — everything you need to know before booking.

Renter Requirements

Driver's age
23+ years
Driving experience
2+ years
For Uzbekistan Citizens
  • Uzbekistan citizen passport
  • Driver's license
  • Driving experience of 2+ years
For Foreign Guests
  • International passport
  • National or international driver's license
  • Migration card / entry stamp
PAYMENT METHODS
CashCash
UzcardUzcard
HumoHumo
MastercardMastercard
VisaVisa
UnionPayUnionPay
MIRMIR

Deposit

The deposit amount depends on the car class.

3,000,000 UZS
Deposit for economy-class cars
4,000,000 UZS
Deposit for mid-class cars
5–8,000,000 UZS
Deposit for premium-class cars
  • Refunded within 5 business days after the car is returned — this time is needed to check for fines
  • For foreign guests, the deposit can be refunded by bank transfer — to Visa, Mastercard, Russian MIR cards, Uzcard, or Humo
  • When transferring the deposit to us, the client covers all bank transfer fees; when the deposit is refunded to the client, Avtouzbegim covers the transfer fees

Mileage

The rental price includes 300 km of mileage per day. Beyond that limit, an extra charge applies per kilometer — the rate depends on the car class.

300 kmdaily mileage limit
Excess mileage — economy class2,000 UZS / km
Excess mileage — mid class2,000 UZS / km
Excess mileage — premium class3,000 UZS / km

Delivery and Return

The car can be delivered or picked up at the airport or anywhere in Tashkent.

Car Delivery

During business hours (9:00 AM–9:00 PM)$10
After hours (9:00 PM–9:00 AM)$20

Car Return

During business hours (9:00 AM–9:00 PM)$10
After hours (9:00 PM–9:00 AM)$20
Delivery to Other RegionsFrom $200+ — at a separate rate, depending on the car class and the pickup and drop-off regions

Insurance

Every car comes with mandatory insurance included in the rental price. You can additionally purchase extended coverage with a lower deposit — see the full terms and rates on a separate page.

More about insurance →

Territory of Use

  • The car is provided for use within the territory of Uzbekistan
  • Use as a taxi, for driving lessons, racing, or towing is not permitted
Travel Outside UzbekistanOnly permitted to Kazakhstan, Tajikistan, and Kyrgyzstan
Important. Travel outside Uzbekistan is permitted only to Kazakhstan, Tajikistan, and Kyrgyzstan. Travel to any other country is prohibited. The terms of such travel (extra charge, additional insurance, required documents) are discussed and agreed separately with a manager before the rental begins.

Booking and Cancellation

  • Minimum rental period — 1 day
  • Free booking cancellation — no later than 24 hours before the car is due
  • Extending the rental must be arranged in advance, no later than 24 hours before the current rental period ends, subject to availability

What to Do in an Accident or Breakdown

Stay calm and follow the steps below — this will speed up the process and protect you from extra costs.

  1. 1Stop and do not leave the sceneTurn on your hazard lights and set up a warning triangle. Do not move the vehicles until the scene has been documented, unless required for traffic safety.
  2. 2Assess the situation — decide whether the traffic police are neededWhether anyone is injured, how many cars are involved, and whether there is a dispute over fault. Criteria are listed below.
  3. 3Photograph the Accident SceneA wide shot from two or three angles, the license plates of both cars, close-ups of the damage, and the road markings and signs.
  4. 4Call Avtouzbegim right awayOur number — +998 93 574 45 45. We are available 24/7 to advise on next steps, help with paperwork, and arrange towing or a replacement car if needed.
  5. 5Keep All DocumentsAn accident report, a traffic police certificate (if called), photos of the damage, and a medical exam (for the European Accident Statement) will be needed to settle the claim with the insurer.
Whether the traffic police are needed, or a European Accident Statement can be used

Can be settled with a European Accident Statement — without calling the traffic police

  • Only 2 cars are involved in the accident
  • No one is hurt, no injuries
  • Both drivers have valid OSAGO insurance
  • The at-fault driver fully and unconditionally admits fault
  • The nature and cause of the damage are not in dispute
  • Both drivers are sober

You must call the traffic police

  • There are injuries or suspected injuries
  • Road infrastructure is damaged — a barrier, traffic light, sign, or fence
  • More than 2 cars are involved in the accident
  • The parties disagree on who is at fault or the cause of the accident
  • There is suspicion that one of the drivers is intoxicated
How to File a European Accident Statement
  1. 1At the Scene of the AccidentBoth drivers fill out and sign an accident report in two copies, and photograph the scene and the damage.
  2. 2Within 4 hoursBoth drivers undergo a sobriety medical examination — this is mandatory for settling without the traffic police.
  3. 3Within 3 business daysThe accident report and photos are submitted to the at-fault driver's insurance company for registration and review. Call us — we will help you fill out the documents correctly.
The maximum payout under the European Accident Statement is capped at 14,000,000 UZS (35% of the OSAGO coverage amount). If the actual damage exceeds this amount, settling without the traffic police is not possible — you must call them.
Who Is Responsible for What
Damage caused by a third partyCovered by the at-fault driver's OSAGO insurance — the renter pays nothing
Damage caused by the renter, car with CASCOCovered by insurance minus the deductible — see the "Insurance" page
Damage caused by the renter, without CASCOPaid in full by the renter
Paperwork and car downtimeTerms are discussed individually depending on the circumstances of the accident
The exact allocation of liability depends on the type of insurance chosen at rental (CASCO or basic OSAGO) and the deductible amount — details on the page "Insurance".
Useful Contacts
Avtouzbegim — available 24/7+998 93 574 45 45The first call for any accident or breakdown
Police / Traffic Police102Single emergency police number across Uzbekistan
Tashkent Traffic Police+998 71 233-39-39City Road Traffic Safety Service
Car Towing+998 93 574 45 45We will arrange a tow truck and, if needed, a replacement car

Public Offer Agreement

The rental is arranged under a public offer agreement. It sets out the rights and obligations of the parties, liability terms, and the dispute resolution procedure.

The file will appear here soonWe are preparing the PDF of the public offer agreement — it will be uploaded soon

Still have questions?

Check with a manager — we will help you choose the right terms for your trip.

+998 93 574 45 45